Privacy Policy

This Privacy Policy explains how Surfolks.com collects, uses, and discloses information about you when you visit our marketplace and use our services. By accessing or using Surfolks.com, you agree to this Privacy Policy. Please review it carefully.

1. Information We Collect

We collect personal information when you create an account, use our services, or interact with our platform. The information we collect may include:

• Personal Identifiers: Name, email address, and account information.
• Usage Data: Information about how you interact with Surfolks.com, such as pages viewed, products searched, and preferences.
• Payment Information: If you purchase SaaS products through the platform, we may collect payment details. Note that payment processing is handled by third-party providers, and we do not store credit card information.
• Communications: Messages and reviews submitted on the platform, as well as support requests or inquiries.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide, operate, and maintain the Surfolks.com platform.
• To process transactions and manage your account.
• To improve user experience by personalizing content and recommendations.
• To send you notifications about updates, promotions, or relevant information.
• To respond to your inquiries, reviews, or support requests.
• To monitor and analyze usage trends and activities on the platform.
• To ensure compliance with our Terms & Conditions.

3. Sharing of Information

We may share your information with third parties in the following circumstances:

• Service Providers: We work with third-party service providers that assist with payment processing, customer support, marketing, and analytics. These providers only access your data to perform their tasks and are contractually obligated to maintain the confidentiality of your information.
• Vendors: When you interact with SaaS vendors on Surfolks.com (e.g., purchasing a tool), your information may be shared with the respective vendor to facilitate the transaction and provide customer support.
• Legal Compliance: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect the safety of our users, or defend our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

4. Your Choices and Rights

You have certain rights regarding the personal information we collect:

• Access and Correction: You can access and update your account information by logging into your account.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in the email. However, you will still receive non-promotional emails related to your account or transactions.
• Data Deletion: You can request the deletion of your account and personal data by contacting us at support@surfolks.com. We will process your request in accordance with applicable laws.

5. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measures are perfect, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Surfolks.com uses cookies and similar technologies to enhance your experience, track usage patterns, and improve our services. You can control the use of cookies through your browser settings. However, disabling cookies may affect certain functionality of the platform.

7. Third-Party Links

Surfolks.com may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you visit.

8. Children’s Privacy

Surfolks.com is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our platform. Your continued use of the platform following the update constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@surfolks.com.